1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to respecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

• Name, company name, and job title

• Contact details (email, phone number, postal address)

• Business details and enquiry data

• Technical data (IP address, browser type, device)

• Information you provide via contact forms, email, or phone

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries or provide quotes

• To process orders and manage supplier communications

• To send important updates related to your order or account

• To improve our website and user experience

• For legal and compliance purposes

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Sharing Your Information

We may share your data with:

• Verified suppliers and manufacturers for sourcing purposes

• Shipping and logistics partners to deliver your orders

• Legal or regulatory authorities, if required by law

All third parties we work with are contractually obligated to keep your information secure and confidential.

5. Data Storage & Retention

We store your data on secure servers. Your information is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal and tax obligations.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw your consent at any time

To exercise these rights, email us at

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7. Cookies

We use cookies to improve site functionality and track visitor behavior. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.